Value of User Experience Design

Excellent presentation about the value of user experience design and at what points it should be brought into the process. I have just sent it to some internal stakeholders from work who have project management responsibilities.

If we are to provide better experience for our customers….education is key.

Thinking about UXD models + design artifacts

Jesse James Garrett postulated a model/schema (fig. 1) for understanding user experience design in his book the Elements of User Experience Design in 2003. He also co- founded a leading user experience design agency called Adaptive Path. The model Garrett uses posits that there are five layers to UX design that have varying levels of abstraction and uses this model to discuss user experience design …