A talk I recently gave at Social Design Sydney discussing my work with NSW Family and Community Services and designing for IMPACT.
I came across interesting video about supporting innovation w design in health care by Lorna Ross, Director of Design at the Mayo clinic.
It relates to some of the ideas I explored in my Masters thesis.
I will be writing more about this soon : )
The points I found most interesting were:
Design is fundamentally aspirational
Systems, behaviour and artefacts are linked. Artefacts (such as technology) influence systems and behaviours.
So design affects systems and …
Curious about applying design thinking methods to solve a tricky problem?
Some really great design tool-kits have come across my radar.
Check out the list below. Perhaps you have a problem you can apply them to.
Feel free to leave a comment about these or if you use any others which are useful?
The Social Design Methods menu – Lucy Kimbell & Joe Julier
Check out Lucy’s blog for more social …
We hire products and services to do things for us.
By thinking about the jobs that we seek assistance to do can helps to understand the value that products/services supply, helping us to improve them. Thinking about jobs, considers human needs, and cuts across demographic …
Patricia (Pattie) Moore is a pioneering female designer, gerontologist (social scientist of the aging), author, educator and design thought leader. Pattie has been named by ID magazine as one of the 40 Most Socially Conscious Designers in the world. She is one of my personal design heroes. In 2000 she was selected by a consortium of news editors and organizations as one …
The paper is related to the work I have been doing for my masters thesis. It’s a practice-based research project about my use of artefacts within a commercial human centred design project.
The article is called : Reflecting on …
Last year I undertook a compulsory unit at uni in qualitative research methodology.It got me thinking about the research we do to inform the design of applications we develop and the value of using a framework for research.
I learned about how we all bring assumptions to our research as a consequence of our perspectives and how no qualitative research can never ever be truly objective, …
What are they?
Design principles (also called experience attributes) describe the experience core values of a product or a service. They can be visually oriented objectives that describe the personality the product should have.
They should be written in a short and memorable way. As a designer you should know them by heart while doing a project. Good design principles are cross-feature but specific. Therefore we should always try harder than ‘Easy-to-use’. …
I have been attending PDC 2010 the last few days i.e. a conference about participatory design in Sydney.
It has been very interesting so far…both the lectures as well as the hall way conversations between a well represented international audience.
I wanted to post about a workshop I did about innovative participatory design practices held by Peter Dalsgaard and Kim Halskov from Aarhus University in Denmark.
Within this workshop, we did …
Participatory Design (PD) has it’s beginnings in Scandinavia in the 70’s where there was a movement by academics and trade unionists to involve users in the design of the applications that were being designed to assist their work. It aimed to prevent workers from being dis-empowered by the tools and computer technologies imposed on them by their employers. PD provided a way to collaboratively develop technology engaging people in the …
Excellent presentation about the value of user experience design and at what points it should be brought into the process. I have just sent it to some internal stakeholders from work who have project management responsibilities.
If we are to provide better experience for our customers….education is key.
Some exerpts from the article I liked:
“Experience design is not a remedy that turns products into miracles that everybody likes. It will help you speaking more efficiently to your target group. To that end products needs to be simplified. The simpler the product the more character it has, the more likely it …
I was having a chat with my lead designer at work today.
We recently conducted some user testing with sample users testing three alternative look and feels for a new web service we are building for a client.
These tests were done online via a questionnaire.
Whilst we constructed a report of this data for the client, I gave both the report as well as the raw data to the designer for her …
I have been doing a lot of reading lately for my university literature review and have been thinking a lot about the relationship between user experience, design and research.
These are some rough notes which are influencing my current, and continually evolving thinking on this topic.
As my paper gets written, I will share more of my thoughts about these topics….
Some factors informing my current thinking about this topic include:
– Experience by …