Please find resources about Trauma Informed Design Research in support of my talk at the 2021 UX Australia Design Research conference and the online courses I have been running for Social Design Sydney. BOOKS The Body Keeps the Score by Bessel Van der Kolk M.D. Trauma Stewardship: an everyday guide for caring for self while […]
Trauma Informed Design Research : Resources Read More »
A talk I recently gave at Social Design Sydney discussing my work with NSW Family and Community Services and designing for IMPACT. [embedyt]http://www.youtube.com/watch?v=8mHqcWo8XHs[/embedyt]
Designing for Impact talk Read More »
I came across interesting video about supporting innovation w design in health care by Lorna Ross, Director of Design at the Mayo clinic. It relates to some of the ideas I explored in my Masters thesis. I will be writing more about this soon : ) The points I found most interesting were: Design is
Design-led innovation in health care Read More »
Curious about applying design thinking methods to solve a tricky problem? Some really great design tool-kits have come across my radar. Check out the list below. Perhaps you have a problem you can apply them to. Feel free to leave a comment about these or if you use any others which are useful? The
Social innovation / HCD / service design resources Read More »
Understanding value is critical for innovation and new/improved products & services Clay Christenson has a very useful tool for considering value – Jobs To be Done. We hire products and services to do things for us. By thinking about the jobs that we seek assistance to do can helps to understand the value that products/services
Researching value with Jobs To Be Done Read More »
Patricia (Pattie) Moore is a pioneering female designer, gerontologist (social scientist of the aging), author, educator and design thought leader. Pattie has been named by ID magazine as one of the 40 Most Socially Conscious Designers in the world. She is one of my personal design heroes. In 2000 she was selected by a consortium
Design Pioneer: Patricia Moore – Mother of Universal Design Read More »
I had an article published in the DMI Review recently about the importance of using frameworks within complex design projects. The paper is related to the work I have been doing for my masters thesis. It’s a practice-based research project about my use of artefacts within a commercial human centred design project. The article is
Design, Frameworks and the Service Organisation Read More »
Last year I undertook a compulsory unit at uni in qualitative research methodology.It got me thinking about the research we do to inform the design of applications we develop and the value of using a framework for research. I learned about how we all bring assumptions to our research as a consequence of our perspectives
Activity Theory: the value of frameworks Read More »
I have been attending PDC 2010 the last few days i.e. a conference about participatory design in Sydney. It has been very interesting so far…both the lectures as well as the hall way conversations between a well represented international audience. I wanted to post about a workshop I did about innovative participatory design practices held
Co-design Workshop Method Read More »
Participatory Design (PD) has it’s beginnings in Scandinavia in the 70’s where there was a movement by academics and trade unionists to involve users in the design of the applications that were being designed to assist their work. It aimed to prevent workers from being dis-empowered by the tools and computer technologies imposed on them
Thinking About Participatory Design Research : Part 1 Read More »
[slideshare id=3075641&doc=userexperiencedesigninbi-100204204822-phpapp01] Excellent presentation about the value of user experience design and at what points it should be brought into the process. I have just sent it to some internal stakeholders from work who have project management responsibilities. If we are to provide better experience for our customers….education is key.
Value of User Experience Design Read More »
Thought provoking article from iA (creators of the webtrends maps) called “Can experience be designed”. Some exerpts from the article I liked: “Experience design is not a remedy that turns products into miracles that everybody likes. It will help you speaking more efficiently to your target group. To that end products needs to be simplified.
Designing Experience Read More »
I was having a chat with my lead designer at work today. We recently conducted some user testing with sample users testing three alternative look and feels for a new web service we are building for a client. These tests were done online via a questionnaire. Whilst we constructed a report of this data for
Ponderings on design research data Read More »
I have been doing a lot of reading lately for my university literature review and have been thinking a lot about the relationship between user experience, design and research. These are some rough notes which are influencing my current, and continually evolving thinking on this topic. As my paper gets written, I will share more
User Experience, Design and Research Read More »