Talk by Charles Leadbeater for GovCampNSW
I thought I would share a few of the notes I took at his talk:
> creativity comes from communities that share a cause i.e. passionate communities that both share and compete creating better ideas together.
> creativity is about combining things in new ways not brand new things
> it comes from looking at things in new ways (from the view of your service recipients!)
> Frustration feeds innovation when it is combined with hope ie hope for something better, innovators encourage and respond to frustration and respond with hope and opportunity.
> Keep the jargon out of conversations about innovation as it can be very alienating.
> 5 P’s of Public Service Innovation
+ PRODUCT : What is your product exactly? are you trying to find people jobs or improving their employability?
+ PRODUCTION : How is it produced? You need to think about things in relationship to their entire life-span.
+ PLACE : Where does it happen? Can it happen in a place you wouldn’t expect it to happen?
+ PEOPLE: Who produces it? Is it co-produced? How?
+ PAYMENT : Can it utilise a new business model? Get the people interested in the financial side involved as early as you can – dont leave them last.
> Scaling innovation – start in stealth – be ready to fail and lern and iterate. – ‘launch to learn’
> Build metrics into your innovation program from the start and make sure you have a base line of the before state.
> THE ENEMY OF INNOVATION IS COMPLACENCY!