In February 2017, I was commissioned by icare‘s Health and Community Engagement Team (HACE) to deliver recommendations to inform how a Ufirst Design Associate Panel would work using a service design methodology. The panel would allow Ufirst to easily procure design services from a panel of preferred suppliers.
These recommendations informed a tendering process. The request for tender.
I delivered a recommendations report informed by the following:
Whilst at icare, I also ran a series of engagements with external free-lancers under my consulting brand Sticky Design Studio. My team conducted some research with icare staff and produced the video below for the icare intranet.
I’ve read your final report a number of times now and firstly, would like to thank you for such a fantastic document. It really is easy to read, informative, and invaluable.Business Manager Health and Community Engagement
IT Service Transformation
Presented at Design Research 2020
Service NSW : Homelessness and ID
with Design Artefacts
Engaging Community with Co-design
with nonviolent communciation