As organizations throughout the world contend with unprecedented technological, social, environmental and business challenges, design provides a valuable approach to help simplify and humanize complex systems. Today I discuss some new contexts for design, including healthcare, business, social innovation and government, sharing some stories from my own practice.
Healthcare
Design can support the design of health services, technologies and environments and is being used by hospitals and health services across …
I came across interesting video about supporting innovation w design in health care by Lorna Ross, Director of Design at the Mayo clinic.
It relates to some of the ideas I explored in my Masters thesis.
I will be writing more about this soon : )
The points I found most interesting were:
Design is fundamentally aspirational
Systems, behaviour and artefacts are linked. Artefacts (such as technology) influence systems and behaviours.
So design affects systems and …
I recently did some research for a project which aims to facilitate health-related behaviour change using technology.
Some of this research is summarised below.
1. BJ Fogg’s model
In order to build persuasive technology, people need to be encouraged to change their behaviours. The BJ Fogg model was developed in 2009 to understand …
This is from a project I recently working on. We used a human-centred design process to deliver journey maps, personas and wire-frames for a mobile tool to help cardio-vascular disease patients and those at risk change their behaviour.
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