As organizations throughout the world contend with unprecedented technological, social, environmental and business challenges, design provides a valuable approach to help simplify and humanize complex systems. Today I discuss some new contexts for design, including healthcare, business, social innovation and government, sharing some stories from my own practice. Healthcare Design can support the design of […]
New Frontiers for Design Read More »
A talk I recently gave at Social Design Sydney discussing my work with NSW Family and Community Services and designing for IMPACT. [embedyt]http://www.youtube.com/watch?v=8mHqcWo8XHs[/embedyt]
Designing for Impact talk Read More »
I have recently been conducting some co-design programs with a regional NSW Family and Community Services agency. The programs are designed to build co-design capability amongst public sector employees, build relationship with their clients, and improve service delivery. This workshop was conducted over three days and participants were taught some design research/co-design methods. ADHC Co-design
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Social Design Sydney’s Designing with Citizens : Citizen-centric policy and services event was held on June 3rd. This event consisted of conversation and Australian case studies discussing citizen involvement in the design of public policy and services at the state, local and federal government levels. The speakers Jane Treadwell World Bank Government Transformation Senior Consultant,
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This video shows a participatory decision making process where citizens help decide how their city budget is spent using a game in San Jose, USA.
Participatory Decision Making by Citizens Read More »