design thinking

How to innovate with design thinking

Many organizations are turning to design thinking to fuel their innovation efforts. There are two types of innovation, incremental innovation and radical innovation. Incremental innovation speaks to doing what we already do but only better, and radical innovation describes doing something that we have never done before. We have looked at the principles of design […]

How to innovate with design thinking Read More »

New Frontiers for Design

As organizations throughout the world contend with unprecedented technological, social, environmental and business challenges, design provides a valuable approach to help simplify and humanize complex systems. Today I discuss some new contexts for design, including healthcare, business, social innovation and government, sharing some stories from my own practice. Healthcare Design can support the design of

New Frontiers for Design Read More »

Sweet spot for innovation

How design supports innovation

Design is not about making ‘things’, but is also concerned with how people, and people and ‘things’ work together. Complex problem solving requires collaboration, creativity, co-design, iteration, insight and taking a human-centred approach. These are all key principles used within the discipline of design. Contemporary businesses, not for profits, corporations and governments are employing design

How design supports innovation Read More »

Design, Frameworks and the Service Organisation

I had an article published in the DMI Review recently about the importance of using frameworks within complex design projects. The paper is related to the work I have been doing for my masters thesis. It’s a practice-based research project about my use of artefacts within a commercial human centred design project. The article is

Design, Frameworks and the Service Organisation Read More »