A talk I recently gave at Social Design Sydney discussing my work with NSW Family and Community Services and designing for IMPACT.
The article below was published on the Safe Home for Life ChildStory blog. I worked on this program as a service designer on contract from November 2014 – May 2015. The program was aimed at designing online services to improve the experiences of children, families, NGOs and workers involved in the NSW child protection system.
As part of this …
I have recently been conducting some co-design programs with a regional NSW Family and Community Services agency. The programs are designed to build co-design capability amongst public sector employees, build relationship with their clients, and improve service delivery.
This workshop was conducted over three days and participants were taught some design research/co-design methods.
ADHC Co-design Workshop April 2015 from sticky design studio on Vimeo.
If …
Curious about applying design thinking methods to solve a tricky problem?
Some really great design tool-kits have come across my radar.
Check out the list below. Perhaps you have a problem you can apply them to.
Feel free to leave a comment about these or if you use any others which are useful?
The Social Design Methods menu – Lucy Kimbell & Joe Julier
Check out Lucy’s blog for more social …
In August I organised an event for the Sydney Design Festival called Introduction to Social Design Evening. It consisted of a series of case-studies about social design projects by Sydney practitioners.
Tasman Munro shares his experiences co-designing with inmates and staff in NSW Corrective Services.
Centre for Social Impact fellow Social Designer Ingrid Burkett shared some insights about working with marginalised Australian communities in the ‘rust belt’.
As part of a recent work assignment I was asked to do some contextual enquiry (interviews with stake-holders with-in their work environments) and was able to talk my client into letting me run some group co-design workshops instead.
The project was to produce a high level design for an online portal for financial planners to manage their policies by a large financial organization.
I spent a few days in Victoria traveling around …
Below you will find a talk I gave at a recent conference/bar camp at http://govcampnsw.info
It explains what co-design and human centred design is and shows some examples of how it has been used to shape public services in the UK.
A friend just sent me a great video about Game-Storming i.e. brainstorming using games.
I highly recommend the book it mentions: Gamestorming: A playbook for innovators, rulebreakers and changemakers. I have had some great results using techniques from this book in workshops on a wide variety of topics. (There is also a lot of academic literature about these techniques by Eva Brandt and an article on Boxes and Arrows.)
As the …
I am very excited to be attending the 2011 Design PHD Conference at the Imagingation Lancaster Lab at Lancaster University next month.
The Imagination lab are doing some really interesting work in the areas of
Democratising Innovation (i.e Von Hippel’s book – free download!)
Design for Sustainability
Design Futures
Design Management
Service Design
I have been particularly interested in the …
Expanding upon a post on my UX Think blog about the initiative by EU governments to encourage design driven innovation within the EU, I found some videos explaining what co-design is from UK service design agencies Think Public and Engine. This last post had many examples of this drive within UK and both these videos discuss Service Design work they have done for the …
I have been attending PDC 2010 the last few days i.e. a conference about participatory design in Sydney.
It has been very interesting so far…both the lectures as well as the hall way conversations between a well represented international audience.
I wanted to post about a workshop I did about innovative participatory design practices held by Peter Dalsgaard and Kim Halskov from Aarhus University in Denmark.
Within this workshop, we did …
Expanding upon my last post about the initiative by EU governments to encourage design driven innovation within the EU, I found some videos explaining what co-design is from UK service design agencies Think Public and Engine. This last post had many examples of this drive within UK and both these videos discuss Service Design work they have done for the UK government.
This first one from Think Public …
Participatory Design (PD) has it’s beginnings in Scandinavia in the 70’s where there was a movement by academics and trade unionists to involve users in the design of the applications that were being designed to assist their work. It aimed to prevent workers from being dis-empowered by the tools and computer technologies imposed on them by their employers. PD provided a way to collaboratively develop technology engaging people in the …
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