Jax is currently completing postgraduate university research about the social context of design practice within human-centred innovation contexts.
Where innovation and design are both inherantly. Through a case study, where I was the lead designer on a commercial innovation project, I show:
1. That the social context of design practice has a great impact on designer’s practice
2. Design artefacts can be effective ways of mediating the social context of design-led innovation contexts
3. Through consciously considering the social context of an innovation innitiative designers can deliver their organisations artefacts which assist to scaffold the initiative by proving tools that assist others in the organisation to do related work.
> April 2013: 10th European Academy of Design Conference Sweden
Scaffolding Innovation through Human-Centred Design
This paper was presented in the Design and Innovation track.
> September 2012: MISC Magazine | The Simplicity Issue
Delivering Simplicity: Organizational Contexts and Service Design
Article about the relationship between simplicity, complexity and service design within organizational contexts, and their role in the design and delivery of exceptional customer experiences.
> June 2012: Design Management Review
Reflections on Service Design, Frameworks, and the Service Organization
Article about the value of giving organisations frameworks in order to help to facilitate internal collaboration and assist organisations to develop their own internal service design capability.
> October 2012 : ‘Crowd-share Innovation : Intensive Creative Collaborations’ book
Scaffolding Innovation Through Design Artefacts
Short essay about how designers can use design artefacts to help scaffold innovation in organisational contexts for a book called ‘Crowd-share Innovation : Intensive Creative Collaborations’ ed. Jakovitch, J and Schewitzer, J.